Customer-Obsessed Retail Sales Leader

The Brand House Collective; Apex (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

The Brand House Collective in Apex, NC seeks a Sales Leader who is customer-obsessed with strong product knowledge and visual presentation skills. You will implement store business plans and guide the team to deliver outstanding customer experiences that maximize sales.

This role requires collaboration with the Store Manager to ensure operational processes and brand standards are executed across in-store and online channels.

Qualifications

• Minimum 1 year management experience in a retail or service industry preferred.
• Strong communications skills and customer selling experience required.
• Energetic, people- and results-oriented with a drive to succeed.
• Ability to work weekends, holidays, and evenings.

Responsibilities

• Leads, supports and values customer selling in both the in store and online shopping experience.
• Leads and supports a customer-obsessed culture that prioritizes selling behaviors.
• Understanding your role in sales growth and store profitability
• Read cues and respond to customers to create an exceptional in-store experience
• Educates customers on loyalty programs, promotions and merchandise assortment to support building the basket
• Represents the brand and maintains respectful, professional interactions with customers and coworkers
• Executes Manager on Duty responsibilities including opening/closing procedures and supervision
• Assists in stockroom organization, merchandise presentation, pricing and inventory accuracy
• Champions Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit
• Performs other duties as needed

Skills

Store management experience

Customer selling skills

Strong communication skills

Retail operations

Driver's license

Education

High School Diploma or GED

College preferred

Job description

The Brand House Collective in Apex, NC seeks a Sales Leader who is customer-obsessed with strong product knowledge and visual presentation skills. You will implement store business plans and guide the team to deliver outstanding customer experiences that maximize sales.

This role requires collaboration with the Store Manager to ensure operational processes and brand standards are executed across in-store and online channels.