Customer-Obsessed Sales Supervisor | Lead & Elevate Experience

Warby Parker; Leawood (KS); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program

Bereavement support

Optical Education Reimbursement

Free eyewear

And more (just ask!)

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to create remarkable customer experiences across our retail locations in the U.S. and Canada.

You will lead floor sales, front-of-house operations, and team huddles when a manager isn't present, while promoting the Warby Parker story and guiding a service-minded, inclusive team. Ideal candidates bring retail leadership experience, strong communication, adaptability, and a passion for innovative problem-solving to elevate every

Qualifications

• 6+ months in a management position.
• Experience delivering excellent customer service.
• Ability to lead by example and motivate a team.

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers.
• Promote an efficient, inclusive, and service-minded retail environment.
• Demonstrate exceptional product knowledge and offer thoughtful, honest style advice.
• Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience.
• An upbeat, flexible team player who leads by example.
• Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present.
• Open and close the store.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Skills

customer service

interpersonal skills

communication skills

leadership

team player

problem solving

entrepreneurial spirit

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to create remarkable customer experiences across our retail locations in the U.S. and Canada.

You will lead floor sales, front-of-house operations, and team huddles when a manager isn't present, while promoting the Warby Parker story and guiding a service-minded, inclusive team. Ideal candidates bring retail leadership experience, strong communication, adaptability, and a passion for innovative problem-solving to elevate every