Customer-Obsessed Retail Sales Leader

The Brand House Collective; Wentzville (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

The Brand House Collective in Missouri is seeking a Sales Leader to drive exceptional customer experiences, coach a store team, and manage in-store and online selling. You will model high standards in customer service, promotions, and brand presentation while ensuring store profitability.

Join a fast-paced retail environment where you will lead by example, supervise staff, and handle daily operations including opening/closing routines, inventory accuracy, and adherence to company policies.

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in a retail or service environment.
• Strong communications skills and customer selling experience.
• Energetic, people- and results-oriented with a drive to succeed.
• Valid driver license.
• Ability to work weekends, holidays and evenings.
• Ability to operate a POS system and handle company funds.
• Effective written and verbal communication skills.
• Ability to work independently as well as in a team.

Responsibilities

• Leads, supports and values customer selling in both in-store and online experiences.
• Promotes a customer-obsessed culture with greeting, re-engaging, educating, adding on and thanking customers.
• Understands your role in sales growth and how you contribute to store profitability.
• Reads cues to respond to customers to create an exceptional in-store experience.
• Educates customers on loyalty programs, current promotions and merchandise assortment.
• Acts as a brand ambassador and upholds company policies and procedures.
• Executes Manager on Duty responsibilities including opening/closing, team supervision, and related tasks.
• Maintains organized stockroom, merchandising presentation, pricing and inventory accuracy.
• Champions and demonstrates Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit.
• Performs other duties as needed.

Skills

Communication skills

Customer selling

Weekend availability

Team leadership

Cash handling

POS experience

Education

High School Diploma or GED; college preferred

Job description

The Brand House Collective in Missouri is seeking a Sales Leader to drive exceptional customer experiences, coach a store team, and manage in-store and online selling. You will model high standards in customer service, promotions, and brand presentation while ensuring store profitability.

Join a fast-paced retail environment where you will lead by example, supervise staff, and handle daily operations including opening/closing routines, inventory accuracy, and adherence to company policies.