Customer Fulfillment & Service Associate

Macy's; Nashua (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Holidays

Job summary

Macy’s is hiring an At Your Service Center Colleague in Nashua, NH. You’ll support Buy Online Pick Up In Store, returns, and order pickups while upholding Macy’s service standards. The role emphasizes multitasking, problem-solving, and a customer-first mindset in a fast-paced retail environment.

Full-time schedules are common, with shifts including nights, weekends, and holidays. You’ll help keep the space clean and inviting, and contribute to delivering memorable shopping experiences with

Qualifications

• Customer-facing experience preferred.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Comfort with meeting daily sales goals and using loyalty programs.

Responsibilities

• Assist customers in all aspects of total store fulfillment, including BOPS, returns, and order pickups.
• Proficiently operate systems to complete transactions and manage the pickup/return areas.
• Help maintain a clean, organized, and inviting shopping space and engage customers with genuine hospitality.

Skills

Customer service

Communication

Multitasking

Sales mindset

Job description

Macy’s is hiring an At Your Service Center Colleague in Nashua, NH. You’ll support Buy Online Pick Up In Store, returns, and order pickups while upholding Macy’s service standards. The role emphasizes multitasking, problem-solving, and a customer-first mindset in a fast-paced retail environment.

Full-time schedules are common, with shifts including nights, weekends, and holidays. You’ll help keep the space clean and inviting, and contribute to delivering memorable shopping experiences with