At Your Service Center Associate - Flexible Hours

Macy's; McLean (VA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in McLean, VA is hiring an At Your Service Center Colleague to deliver a seamless, personalized shopping experience across BOPS, returns, order pickups and related tasks. You'll support Macy's service standards while staying flexible for nights, weekends and holidays.

This role emphasizes multitasking, problem solving, attention to detail, and teamwork. You’ll help keep the store inviting, assist customers with loyalty benefits, and contribute to a fast-paced environment with a

Qualifications

• Experience delivering friendly, personalized customer service.
• Ability to multitask and resolve issues quickly.
• Comfort with using checkout systems and handling transactions.

Responsibilities

• Provide warm, genuine service and help customers with BOPS and pickups.
• Maintain a clean, inviting shopping space and assist with returns.
• Share loyalty benefits and help customers meet sales goals.
• Collaborate with teammates to deliver consistent Macy's experiences.

Skills

Customer service

Multitasking

Communication

Teamwork

Tools

POS system

Job description

Macy's in McLean, VA is hiring an At Your Service Center Colleague to deliver a seamless, personalized shopping experience across BOPS, returns, order pickups and related tasks. You'll support Macy's service standards while staying flexible for nights, weekends and holidays.

This role emphasizes multitasking, problem solving, attention to detail, and teamwork. You’ll help keep the store inviting, assist customers with loyalty benefits, and contribute to a fast-paced environment with a