Bank Teller: Help Customers Grow Their Financial Goals

Citizens; Macedonia (OH); On-site; USD 29,000 - 35,000; Part time

Benefits offered by this job

Volunteer time off

Matching gifts

Career growth

Health plan + 401K

Job summary

Citizens Bank is seeking a Teller to greet customers, conduct transactions, and help customers use mobile apps and ATMs. You will deliver personalized advice and connect customers to bankers for next steps.

Ideal candidates have 1+ year of customer experience, strong listening/communication skills, and comfort with digital tools. The role may require weekend/evening shifts and involves strict cash handling and compliance.

Qualifications

• High School degree or GED.
• 6+ months experience processing transactions.
• 1+ year customer experience, recommending and referring products.
• Strong listening and communication skills.
• Able to ask questions and identify needs to grow relationships.
• Able to solve problems and provide solutions.
• Customer-centric with comfort in digital tools.
• Able to work branch hours, including weekends/evenings.

Responsibilities

• Greet customers in the lobby and assist with transactions.
• Demonstrate mobile app and ATM usage to customers.
• Provide personalized advice and connect customers to Bankers.
• Adhere to cash handling policies and regulatory requirements.

Skills

Customer service

Cash handling

Communication

Questioning

Problem solving

Digital literacy

Education

High School diploma or GED

Tools

ATMs

Mobile app

Job description

Citizens Bank is seeking a Teller to greet customers, conduct transactions, and help customers use mobile apps and ATMs. You will deliver personalized advice and connect customers to bankers for next steps.

Ideal candidates have 1+ year of customer experience, strong listening/communication skills, and comfort with digital tools. The role may require weekend/evening shifts and involves strict cash handling and compliance.