Customer-Centric Bank Teller for Financial Goals

Citizens Bank; Wyomissing (Berks County); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Paid volunteering time (8 hours)

Company 401K with match

Tuition assistance

Job summary

Citizens Bank is seeking a Teller to greet customers, assist with transactions, and guide them in using digital tools like our mobile app and ATMs. You will deliver personalized service, follow policies, and connect customers with Bankers for future steps. The role emphasizes customer care, accuracy in cash handling, and compliance with regulations.

The position offers a pathway to growth and involvement in community initiatives, with hours that may include weekends and evenings.

Qualifications

• High School degree or GED is required.
• Minimum of 6 months experience processing transactions.
• Minimum of 1 year demonstrated customer experience and product referrals.

Responsibilities

• Greet customers in the lobby and assist with transactions.
• Demonstrate mobile app and ATM usage to customers.
• Provide personalized advice and connect customers to Bankers for next steps.

Skills

Listening

Customer focus

Digital tech comfortable

Communication

Education

High School diploma or GED

Job description

Citizens Bank is seeking a Teller to greet customers, assist with transactions, and guide them in using digital tools like our mobile app and ATMs. You will deliver personalized service, follow policies, and connect customers with Bankers for future steps. The role emphasizes customer care, accuracy in cash handling, and compliance with regulations.

The position offers a pathway to growth and involvement in community initiatives, with hours that may include weekends and evenings.