Customer-Focused Sales Support Specialist

WEG; Duluth (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Full benefits package

Job summary

WEG Electric Corp. in Duluth, GA is seeking a Sales Support Representative to join our team. The role focuses on providing tracking, freight information, and timely order support with a collaborative, customer‑centric approach.

Ideal candidates have at least 1 year of related experience, strong data entry skills, and familiarity with the product catalog. This on-site position offers full benefits and a dynamic team environment in the Duluth area.

Qualifications

• Minimum 1 year of related experience.
• Strong data entry and accuracy required.
• Basic understanding of product catalog and industry terms.

Responsibilities

• Provide tracking information, freight charges and PODs to ISR’s and customers.
• Process freight claims and coordinate with freight companies for resolution.
• Submit corrected Bills of Lading to freight carriers and liaise with departments to resolve issues.

Skills

Customer Service

Data entry

Microsoft Office

Phone etiquette

Education

High School diploma or GED

Tools

Business Operating System

Microsoft Office Suite

Job description

WEG Electric Corp. in Duluth, GA is seeking a Sales Support Representative to join our team. The role focuses on providing tracking, freight information, and timely order support with a collaborative, customer‑centric approach.

Ideal candidates have at least 1 year of related experience, strong data entry skills, and familiarity with the product catalog. This on-site position offers full benefits and a dynamic team environment in the Duluth area.