Sales Support Specialist: Customer, Orders & Logistics

WEG Electric Corp. (USA); Duluth (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

WEG Electric Corp. (USA) is looking for a Sales Support Representative to join their team in Duluth, GA. This role focuses on providing order information and support while ensuring excellent customer service. Candidates should possess functional Microsoft Office skills and data entry capabilities.

The position requires a High School diploma or GED and at least one year of related experience. Benefits include a pleasant work environment, competitive compensation, and a full benefits package.

Qualifications

• 1+ year of related experience required.
• Phone etiquette for customer interaction is necessary.

Responsibilities

• Supports ISR’s and customers by providing tracking information and freight charges.
• Processes freight claims and works with freight companies.
• Communicates with other departments to help resolve credit and shipping issues.
• Creates credit memos for pricing discrepancies.
• Issues return goods authorization and works with warehouse personnel.

Skills

Functional Microsoft Office skills

Data entry

Customer Service

Familiarity with the product catalog

Basic knowledge Business Operation System

Education

High School diploma and/or GED

Job description

WEG Electric Corp. (USA) is looking for a Sales Support Representative to join their team in Duluth, GA. This role focuses on providing order information and support while ensuring excellent customer service. Candidates should possess functional Microsoft Office skills and data entry capabilities.

The position requires a High School diploma or GED and at least one year of related experience. Benefits include a pleasant work environment, competitive compensation, and a full benefits package.