Territory Sales Specialist I

WEG; Duluth (GA); On-site; USD 45,000 - 75,000; Full time

Job summary

WEG Electric Corp. in Duluth, GA is seeking a Territory Sales Specialist to support customers and outside sales teams, delivering an outstanding customer experience.

The role emphasizes collaboration, order accuracy, and proactive engagement to grow the customer base. Ideal candidates have at least 1 year of experience supporting customers or sales personnel, strong MS Office skills, and a solid understanding of product catalogs.

Qualifications

• 1+ years of experience supporting customers or outside sales personnel.
• Functional Microsoft Office skills.
• Moderate understanding of industry trends, market forces, and customer expectations.
• Basic product knowledge and applications.
• Proficiency with the product catalog.
• Phone etiquette for customer interaction.

Responsibilities

• Guide customers and outside teams through the inner workings of WEG to ensure a positive and complete customer experience.
• Receive and process orders, verifying all information to support order accuracy, on time delivery, and the customer experience.
• Quickly and confidently support requests for customers.
• Evaluate and process inquiries to provide pricing, stock availability, necessary modification and/or engineering requirements to ensure the proper product options are presented.
• Proactively follow up on opportunities to ensure all customer expectations have been met.
• Oversees all company identified accounts to ensure the customer base continues to support company goals.
• Coordinate with and provide support to assigned outside sales team members, removing obstacles to growth of new business.
• Lead the on-boarding process for new customers and develop those accounts until they can transition to a team account.

Skills

Customer support

Relationship building

Communication

Problem solving

Education

High School diploma

Tools

Microsoft Office

Job description

About The Role

WEG Electric Corp. has a great opportunity for a Territory Sales Specialist to join our team at our Duluth office. This role performs support and guidance functions to support customers and outside sales personnel. You will focus on delivering an excellent customer experience. This is a customer facing focus role in a fast-paced environment.

Primary Responsibilities

• Guide customers and outside teams through the inner workings of WEG to ensure a positive and complete customer experience.
• Receive and process orders, verifying all information to support order accuracy, on time delivery, and the customer experience.
• Quickly and confidently support requests for customers.
• Evaluate and process inquiries to provide pricing, stock availability, necessary modification and/or engineering requirements to ensure the proper product options are presented.
• Proactively follow up on opportunities to ensure all customer expectations have been met.
• Oversees all company identified accounts to ensure the customer base continues to support company goals.
• Responsible to coordinate with and provide support to an assigned list of outside sales team members, with a focus on removing obstacles to enhance their ability to focus on the growth of new business.
• Responsible to lead the on-boarding process for new customers and develop those accounts until they can transition to a team account.

Education

• High School diploma

Knowledge / Training

• Functional Microsoft Office skills
• Moderate understanding of industry trends, market forces, and customer expectations
• Basic product knowledge and applications
• Proficiency with the product catalog
• Phone etiquette for customer interaction.

Experience

• 1+ years of experience supporting customers or outside sales personnel.

About WEG Electric Corp.

WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide. Visit our website to learn more: www.weg.net

• We offer a pleasant work environment, competitive compensation and full benefits package.

Must be authorized to work in the United States. WEG does not offer visa sponsorship for this role.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.