Customer Success & Logistics Support Specialist

Weg industrias de Venezuela, c.a.; Duluth (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid vacation

Medical, dental, vision insurance

401(k) plan

Life insurance

Disability insurance

Job summary

WEG Electric Corp. is seeking a Sales Support Representative to join their team in Duluth, GA. This position involves offering support and order information to ensure excellent customer service while collaborating closely with the internal team.

The ideal candidate should possess customer service skills and a high school diploma or GED, with over a year of related experience preferable. WEG provides a dynamic work environment with competitive compensation and diverse benefits.

Qualifications

• 1+ year of related experience required.
• Knowledge of Microsoft Office and customer service skills are essential.
• Familiarity with product terminology and industry standard practices is preferred.

Responsibilities

• Support ISRs and customers with order tracking and information.
• Process freight claims and coordinate with freight companies.
• Communicate across departments to resolve shipping issues.

Skills

Functional Microsoft Office skills

Customer Service

Familiarity with the product catalog

Familiarity with general industry terminology

Education

High School diploma and or GED

Job description

WEG Electric Corp. is seeking a Sales Support Representative to join their team in Duluth, GA. This position involves offering support and order information to ensure excellent customer service while collaborating closely with the internal team.

The ideal candidate should possess customer service skills and a high school diploma or GED, with over a year of related experience preferable. WEG provides a dynamic work environment with competitive compensation and diverse benefits.