Customer-Focused Retail Specialist

Michaels Stores; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Medical/dental/vision coverage

Job summary

The Michaels Companies Inc. is seeking team members to deliver friendly customer service, assist shoppers in finding products, and maintain a fast checkout experience in a climate-controlled retail setting.

You will participate in truck unload, stocking, and planogram execution, ensuring in-stock, well-merchandised aisles. Ideal candidates have retail or customer service experience and can stand long hours, lift items, and work nights or weekends as needed.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.
• Lifting heavy boxes and climbing ladders or reaching high shelves as needed.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout experience and accurate cash handling.
• Engage customers in Rewards program and Private Label Credit Card enrollments.

Skills

Customer service

Cash handling

Merchandise stocking

Sales support

Job description

The Michaels Companies Inc. is seeking team members to deliver friendly customer service, assist shoppers in finding products, and maintain a fast checkout experience in a climate-controlled retail setting.

You will participate in truck unload, stocking, and planogram execution, ensuring in-stock, well-merchandised aisles. Ideal candidates have retail or customer service experience and can stand long hours, lift items, and work nights or weekends as needed.