Seasonal Retail Customer & Merchandising Specialist

Michaels Stores; Carlsbad (CA); On-site; USD 23,000 - 27,000; Full time

Job summary

The Michaels Companies Inc. in Carlsbad, CA is seeking a friendly team member to help customers shop, locate products, and ensure a fast, accurate checkout experience. You will participate in truck unloading, stocking, and planogram updates while supporting omni-channel processes like BOPIS and SFS.

Preferred candidates have retail or customer service experience, enjoy interacting with customers, and can uphold store recovery and in-stock standards in a fast-paced environment.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide fast, friendly checkout and handle cash to standards
• Engage customers in rewards program enrollments
• Assist with Omni-channel processes including BOPIS and SFS
• Participate in truck unload, stocking, and planogram processes
• Support store recovery, returns, and in-stock maintenance

Skills

Retail experience

Customer service

Job description

The Michaels Companies Inc. in Carlsbad, CA is seeking a friendly team member to help customers shop, locate products, and ensure a fast, accurate checkout experience. You will participate in truck unloading, stocking, and planogram updates while supporting omni-channel processes like BOPIS and SFS.

Preferred candidates have retail or customer service experience, enjoy interacting with customers, and can uphold store recovery and in-stock standards in a fast-paced environment.