Customer-First Teller: Help Clients Reach Financial Goals

Citizens Bank; West Palm Beach (FL); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Meaningful work

Community volunteering

Career development

Comprehensive benefits

Job summary

Citizens Bank in West Palm Beach, FL is seeking a friendly Teller to greet customers, handle transactions, and explain digital banking tools. You will guide customers toward banking solutions while maintaining accurate cash handling and policy compliance.

The role emphasizes customer service, teamwork with branch staff, and opportunities to grow within the bank's retail network. Weekend/evening shifts may be required.

Qualifications

• High School diploma or GED required.
• 6 months' experience processing transactions.
• At least 1 year of customer-facing experience.
• Strong listening and communication skills.
• Ability to develop long-term customer relationships.
• Comfort with digital technology.
• Able to work weekends/evenings.
• Customer-centric with problem-solving mindset.

Responsibilities

• Greet customers in the lobby and assist with basic transactions.
• Demonstrate mobile app and ATM usage to complete transactions.
• Provide personalized financial advice and connect customers to bank specialists.
• Follow all cash handling procedures and banking regulations.

Skills

Customer service

Communication

Active listening

Problem solving

Digital literacy

Sales ability

Questioning skills

Attention to detail

Teamwork

Education

High School diploma or GED

Job description

Citizens Bank in West Palm Beach, FL is seeking a friendly Teller to greet customers, handle transactions, and explain digital banking tools. You will guide customers toward banking solutions while maintaining accurate cash handling and policy compliance.

The role emphasizes customer service, teamwork with branch staff, and opportunities to grow within the bank's retail network. Weekend/evening shifts may be required.