Customer-First Retail Associate — Flexible Shifts & BOPS

Macy's; San Diego (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in San Diego is looking for an At Your Service Center Colleague to deliver a seamless, personalized shopping experience. You will support Buy Online Pickup In Store, returns, order pickups, and other duties while upholding Macy's service standards.

This role requires multitasking, problem solving, attention to detail, and a customer-first mindset. You may work nights, weekends, and holidays in a fast-paced retail environment.

Qualifications

• Flexible availability incl. days, evenings, weekends and holidays.
• Effective communication with customers and co-workers.
• Able to read and follow employment policies in English.
• Ability to meet daily sales goals and assist customers.

Responsibilities

• Assist customers in Buy Online Pickup In Store, returns, order pickups, and related tasks while upholding Macy's service standards.
• Provide friendly, personalized service and keep the selling space clean, organized and inviting.
• Support curbside delivery and ensure smooth customer pickup experiences.

Job description

Macy's in San Diego is looking for an At Your Service Center Colleague to deliver a seamless, personalized shopping experience. You will support Buy Online Pickup In Store, returns, order pickups, and other duties while upholding Macy's service standards.

This role requires multitasking, problem solving, attention to detail, and a customer-first mindset. You may work nights, weekends, and holidays in a fast-paced retail environment.