Seasonal Service Associate: Flexible Shifts & BOPs

Macy's; Torrance (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401(k) match

Paid time off & holidays

Job summary

Macy's is seeking an At Your Service Center Colleague to help deliver a seamless, personalized shopping experience. You will support Buy Online Pickup In Store, returns, order pickups, and related tasks while upholding Macy's service standards.

The role emphasizes multitasking, problem solving, and a customer-first mindset in a fast-paced environment, with shifts including nights, weekends, and holidays.

Qualifications

• Must be able to communicate effectively with customers and colleagues.
• Ability to read and understand employment policies and safety rules in English.
• Able to handle multiple tasks in a fast-paced environment.

Responsibilities

• Assist customers in total store fulfillment, including BOPS and pickup options.
• Proactively greet customers, build relationships, and promote loyalty benefits.
• Maintain a clean, organized, and inviting shopping space for a positive customer experience.
• Support cash wrap operations and ensure accurate transactions.

Job description

Macy's is seeking an At Your Service Center Colleague to help deliver a seamless, personalized shopping experience. You will support Buy Online Pickup In Store, returns, order pickups, and related tasks while upholding Macy's service standards.

The role emphasizes multitasking, problem solving, and a customer-first mindset in a fast-paced environment, with shifts including nights, weekends, and holidays.