Customer-Facing On-Site Maintenance Manager

RiseMe; McCordsville (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401k with employer match

Paid vacation and holidays

Profit sharing

Parental leave

Tuition reimbursement

Pet insurance

Job summary

KNAPP is seeking a Site Maintenance Manager to lead on-site maintenance for automated storage and retrieval systems at customer locations in the United States. You will drive responsive service, manage budgets, and supervise a team to deliver high performance aligned with SLAs.

You will build a safety-focused culture, oversee preventive and predictive maintenance, and maintain strong customer relationships while coordinating with Resident Business Managers and site leadership.

Qualifications

• Authorization to work in the U.S.
• Passport or ability to obtain passport
• Work on weekends and/or overtime as required
• Professional office etiquette is required at all times
• Occasional travel required
• Physical requirements may include lifting between 50-100 pounds and other physical tasks

Responsibilities

• Provide leadership to Resident Site and oversee supervisory responsibilities
• Manage site budgets and related commercial activities
• Oversee MHE maintenance programs and on-site improvements
• Ensure safety policies are followed and conduct risk assessments
• Mentor and develop on-site staff and resources
• Maintain strong customer relationships and ensure service quality

Skills

Leadership

Budget management

Customer service

Maintenance planning

Safety compliance

Team development

Job description

KNAPP is seeking a Site Maintenance Manager to lead on-site maintenance for automated storage and retrieval systems at customer locations in the United States. You will drive responsive service, manage budgets, and supervise a team to deliver high performance aligned with SLAs.

You will build a safety-focused culture, oversee preventive and predictive maintenance, and maintain strong customer relationships while coordinating with Resident Business Managers and site leadership.