Customer Experience & Unlimited Membership Advocate

Canton Car Wash LLC; Ormond Beach (FL); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health benefits

Vision & Dental

401(k) match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

Free car washes

Zusammenfassung

El Car Wash in Florida is seeking a Customer Experience Advisor to greet customers, drive membership growth, and convert service encounters into loyalty moments. You will work outdoors in a fast-paced environment, handling inquiries with empathy and professionalism.

You’ll educate customers on Unlimited Memberships, close sales without pressure, and log feedback to help the team improve. Evening, weekend, and holiday availability is required.

Qualifikationen

• Reliable attendance and professional image.
• Extroverted and engaging, thrives in customer-facing moments.
• Ability to build rapport quickly and influence without being pushy.
• Goal-oriented with a track record of hitting metrics.
• Empathetic with sales drive and customer empathy.
• Confident handling complaints on the spot.
• Comfortable using POS systems and site technology.
• Available for evenings, weekends, and holidays; outdoors in all conditions.
• Prior sales, retail, or hospitality experience is a plus.
• Bilingual English/Spanish is a strong plus in South Florida.

Aufgaben

• Greet customers with confidence, energy, and a genuine smile to set the tone.
• Educate customers on Unlimited Membership and convert interest into loyalty.
• Turn service interactions into sales while maintaining a respectful approach.
• Resolve concerns quickly and professionally; leave customers impressed.
• Keep the site clean, safe, and welcoming in visible areas.
• Log feedback in Micrologic and share insights with the team.

Kenntnisse

Rapport building

Outgoing/charismatic

Results driven

Empathy plus sales

Complaint handling

POS systems

Availability evenings/weekends/holid

Bilingual English/Spanish

Customer service excellence

Tools

POS systems

Site technology

Jobbeschreibung

El Car Wash in Florida is seeking a Customer Experience Advisor to greet customers, drive membership growth, and convert service encounters into loyalty moments. You will work outdoors in a fast-paced environment, handling inquiries with empathy and professionalism.

You’ll educate customers on Unlimited Memberships, close sales without pressure, and log feedback to help the team improve. Evening, weekend, and holiday availability is required.