Guest Experience & Membership Growth Specialist

National Express Wash HoldCo LLC; Florida; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Tuition reimbursement

Pet insurance

Free car washes

Job summary

El Car Wash in Florida is seeking a Customer Experience Advisor to be the face of the brand and drive membership growth. You will greet customers, educate them on the Unlimited Membership, and convert interest into loyalty with energetic, non-pushy selling.

Your role balances service excellence with sales instincts. Ideal candidates are bilingual (English/Spanish), customer-centric, and comfortable working outdoors.

Qualifications

• Reliable attendance and professional image throughout shifts.
• Charismatic, high-energy presence in customer-facing moments.
• Proven ability to build rapport quickly and influence without being pushy.
• Goal-oriented and results-driven with a focus on hitting numbers.
• Empathy paired with sales drive to read customers and adapt.

Responsibilities

• Welcome customers with confidence and a genuine smile.
• Educate on Unlimited Membership and convert interest into loyalty.
• Turn service into sales while maintaining a positive, pressure-free approach.
• Resolve concerns quickly and professionally when issues arise.
• Keep the site clean, safe, and welcoming; log feedback for the team.

Skills

Customer focus

Sales-driven

Communication

Team player

Bilingual EN/ES

Tools

POS systems

Job description

El Car Wash in Florida is seeking a Customer Experience Advisor to be the face of the brand and drive membership growth. You will greet customers, educate them on the Unlimited Membership, and convert interest into loyalty with energetic, non-pushy selling.

Your role balances service excellence with sales instincts. Ideal candidates are bilingual (English/Spanish), customer-centric, and comfortable working outdoors.