Customer Experience & Membership Growth Specialist

El Car Wash; Winter Park (FL); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health, Vision, Dental benefits

401(k) with 4% match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash in Winter Park, FL is seeking a Customer Experience Advisor (Part Time) to be the face of the site and deliver energetic, friendly service while driving membership growth.

You will educate guests about the Unlimited Membership, convert interest into loyalty, resolve concerns, maintain a clean, welcoming environment, and log feedback for the team. Shifts include evenings, weekends, and holidays, outdoors in Florida weather, with bilingual English/Spanish being a strong plus.

Qualifications

• Reliable attendance and professional image.
• Charismatic, high-energy presence for customer-facing moments.
• Proven ability to build rapport quickly and influence without being pushy.

Responsibilities

• Welcome every customer with confidence, energy, and a genuine smile.
• Educate customers on our Unlimited Membership program and convert interest into loyalty.
• Read the customer and close — without ever being pushy.
• Resolve concerns quickly and professionally; make things right when issues occur.
• Keep the site clean, safe, and welcoming; maintain inviting customer-facing areas.
• Log customer feedback in Micrologic and communicate insights to the team.

Skills

Reliable attendance

High energy presence

Rapport-building

Results oriented

Empathy with sales

Complaint handling

POS systems

Bilingual English/Spanish

Tools

POS systems

Job description

El Car Wash in Winter Park, FL is seeking a Customer Experience Advisor (Part Time) to be the face of the site and deliver energetic, friendly service while driving membership growth.

You will educate guests about the Unlimited Membership, convert interest into loyalty, resolve concerns, maintain a clean, welcoming environment, and log feedback for the team. Shifts include evenings, weekends, and holidays, outdoors in Florida weather, with bilingual English/Spanish being a strong plus.