Customer Experience & Membership Growth Specialist

Canton Car Wash LLC; Naples (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with 4% match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash in Naples, FL is hiring a Customer Experience Advisor. You will be the face of the brand, welcoming customers, promoting the Unlimited Membership, and turning service moments into sales while maintaining a clean, safe, and welcoming site.

You’ll handle concerns professionally and log feedback for improvement. The role expects availability for evenings, weekends, and holidays, with growth opportunities in a fast-paced, team-driven environment in Florida’s premier express car wash.

Qualifications

• Reliable attendance and professional image.
• Extroverted, energetic, customer-facing presence.
• Ability to build rapport quickly and influence without being pushy.
• Goal-oriented and sales-driven with empathy.
• Confident handling complaints on the spot.

Responsibilities

• Set the tone from the start by welcoming customers with confidence and energy.
• Drive membership growth by educating customers on Unlimited Membership.
• Turn service interactions into sales without being pushy.
• Handle concerns quickly and professionally.
• Keep the site clean, safe, and welcoming.
• Log customer feedback and share insights with the team.

Skills

Reliable attendance

Extroverted presence

Rapport building

Sales-minded

Empathy with sales

Handling complaints

POS systems

Evenings/weekends/holidays

Bilingual English/Spanish

Tools

POS systems

Job description

El Car Wash in Naples, FL is hiring a Customer Experience Advisor. You will be the face of the brand, welcoming customers, promoting the Unlimited Membership, and turning service moments into sales while maintaining a clean, safe, and welcoming site.

You’ll handle concerns professionally and log feedback for improvement. The role expects availability for evenings, weekends, and holidays, with growth opportunities in a fast-paced, team-driven environment in Florida’s premier express car wash.