Customer Experience Teller — Elevate Banking

Fifth Third; Michigan; Hybrid; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Clinton Township, MI is seeking a CSR/Teller to provide outstanding customer service, manage daily branch operations, and refer customers to bankers for consultative conversations. The role requires handling cash, adhering to policies, and maintaining confidentiality.

Ideal candidates will have a high school diploma or GED, extensive cash handling experience, and the ability to interact professionally with the public.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience is essential.
• Ability to interact comfortably with the public and adhere to dress code guidelines.
• Knowledge of retail policies and procedures to perform essential duties.
• Flexibility in scheduling is expected.

Responsibilities

• Deliver excellent customer service and refer customers to appropriate partners for consultative conversations.
• Perform daily office tasks and help maintain efficient branch operations.
• Maintain accurate balancing records and escalate outages as needed.
• Refer customers to Bankers and business partners for tailored financial solutions.

Skills

Cash handling

Customer service

Public interaction

Judgment

Education

High school diploma/GED

Job description

Fifth Third Bank in Clinton Township, MI is seeking a CSR/Teller to provide outstanding customer service, manage daily branch operations, and refer customers to bankers for consultative conversations. The role requires handling cash, adhering to policies, and maintaining confidentiality.

Ideal candidates will have a high school diploma or GED, extensive cash handling experience, and the ability to interact professionally with the public.