CSR/Teller: Elevate Customer Experience & Cash Handling

Fifth Third; Ferndale (MI); Vor Ort; USD 35.000 - 42.000; Vollzeit

Zusammenfassung

Fifth Third Bank is seeking a CSR/Teller in Detroit, Michigan to provide exceptional customer service and accurately handle cash. You will refer customers to bankers and business partners for tailored financial solutions while maintaining confidentiality and policy compliance.

This on-site role requires the ability to balance cash, resolve issues, and support daily office operations with the platform team. Strong communication and ethical conduct are essential, with opportunities to grow within

Qualifikationen

• High school diploma or GED required.
• Ability to handle cash accurately and balance at end of shift.
• Strong customer service and communication skills.
• Ability to follow policies and protect customer information.
• Promote Fifth Third products and services as appropriate.

Aufgaben

• Provide excellent customer service in all interactions and refer customers to appropriate partners.
• Support daily office responsibilities with platform team to ensure smooth operations.
• Maintain accurate balancing records and resolve outages with assistance as needed.
• Handle customer questions promptly and document interactions.
• Refer customers to bankers and partners for consultative conversations.

Kenntnisse

Cash handling

Customer service

Public interaction

Problem solving

Integrity

Ausbildung

High school diploma

Jobbeschreibung

Fifth Third Bank is seeking a CSR/Teller in Detroit, Michigan to provide exceptional customer service and accurately handle cash. You will refer customers to bankers and business partners for tailored financial solutions while maintaining confidentiality and policy compliance.

This on-site role requires the ability to balance cash, resolve issues, and support daily office operations with the platform team. Strong communication and ethical conduct are essential, with opportunities to grow within