Customer-First Teller & Banking Advisor

Fifth Third; Clinton Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Total rewards

Job summary

Fifth Third Bank in Clinton Township, Michigan is seeking a Customer Service Representative/Teller to provide outstanding service and process daily cash transactions. You will listen to customers, respond to questions, and guide them to appropriate banking solutions.

Responsibilities include following bank policies, maintaining confidentiality, and supporting daily office operations while building trust with customers and colleagues in a diverse, inclusive environment.

Qualifications

• Must demonstrate excellent customer service and cash handling capabilities.
• Ability to follow bank policies and protect customer information.
• Strong communication and problem-solving skills required.

Responsibilities

• Provide excellent customer service and handle daily cash transactions.
• Refer customers to bankers for consultative conversations and solutions.
• Follow bank policies, maintain confidentiality, and support office operations.
• Address routine customer issues with sound judgment and escalate when needed.
• Adhere to the Code of Business Conduct and Ethics in all interactions.

Skills

Customer service

Cash handling

Communication skills

Problem solving

Ethical judgment

Education

High school diploma/GED

Job description

Fifth Third Bank in Clinton Township, Michigan is seeking a Customer Service Representative/Teller to provide outstanding service and process daily cash transactions. You will listen to customers, respond to questions, and guide them to appropriate banking solutions.

Responsibilities include following bank policies, maintaining confidentiality, and supporting daily office operations while building trust with customers and colleagues in a diverse, inclusive environment.