Customer Care Teller: Elevate Banking Experiences

Fifth Third Bank; Bloomfield Hills (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Bloomfield Hills, MI seeks a CSR/Teller to deliver top-tier customer service, process cash with accuracy, and support daily operations in a busy retail center.

You will deepen relationships, refer customers to bankers and partners for tailored solutions, maintain confidentiality, and uphold the Bancorp Code of Conduct. Flexible scheduling, competitive benefits, and opportunities for growth are provided.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience.
• Strong customer service and communication skills.
• Ability to interact confidently with the public.
• Flexibility in scheduling.
• Knowledge of retail policies and procedures.

Responsibilities

• Deepen relationships and guide customers to meet needs.
• Provide follow up to customer questions and resolve issues.
• Be responsive and timely with correspondence.
• Maintain confidentiality of customer information.
• Follow the Bancorp Code of Business Conduct and Ethics.
• Perform daily office responsibilities with the platform team.

Skills

Cash handling

Customer service

Communication

Public interaction

Education

High school diploma/GED

Job description

Fifth Third Bank in Bloomfield Hills, MI seeks a CSR/Teller to deliver top-tier customer service, process cash with accuracy, and support daily operations in a busy retail center.

You will deepen relationships, refer customers to bankers and partners for tailored solutions, maintain confidentiality, and uphold the Bancorp Code of Conduct. Flexible scheduling, competitive benefits, and opportunities for growth are provided.