Customer-Focused Teller & Referrals Expert

Fifth Third; United States; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive pay

Job summary

Fifth Third Bank seeks a Customer Service Representative/Teller at Groesbeck‑Harrington in Clinton Township, MI. This full-time role emphasizes delivering excellent service, handling cash, and guiding customers to suitable banking solutions within a supportive team.

The position requires a high school diploma or GED, strong communication skills, and the ability to maintain confidentiality. Benefits are included as part of Fifth Third's Total Rewards program.

Qualifications

• High school diploma or GED required.
• Cash handling and customer service experience preferred.
• Ability to interact confidently with the public and maintain confidentiality.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to Bankers and business partners for consultative conversations.
• Respond to customer questions and follow up with solutions.
• Maintain timely and professional communication with customers.
• Protect customer information and uphold confidentiality and ethics.
• Assist with daily office tasks to keep operations efficient.
• Identify customer needs and refer to appropriate partners for solutions.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

Education

High school diploma/GED

Job description

Fifth Third Bank seeks a Customer Service Representative/Teller at Groesbeck‑Harrington in Clinton Township, MI. This full-time role emphasizes delivering excellent service, handling cash, and guiding customers to suitable banking solutions within a supportive team.

The position requires a high school diploma or GED, strong communication skills, and the ability to maintain confidentiality. Benefits are included as part of Fifth Third's Total Rewards program.