Customer Experience Teller - Bloomfield Hills

Fifth Third; Michigan; Hybrid; USD 32,000 - 38,000; Full time

Job summary

Fifth Third Bank in Bloomfield Hills, MI is seeking a CSR/Teller to deliver exceptional customer service and refer customers to bankers for consultations. You will help maintain accurate cash handling and follow bank policies while protecting customer information.

Responsibilities include processing daily office tasks with the platform team, handling inquiries, resolving issues, and directing complex cases to leadership.

Qualifications

• High school diploma or GED required.
• Strong cash handling and accuracy are essential.
• Excellent customer service and communication skills.
• Ability to interact confidently with the public in a retail banking environment.
• Commitment to ethics and integrity in all interactions.

Responsibilities

• Provide excellent customer service in all interactions and guide customers to appropriate business partners.
• Perform daily office tasks and collaborate with the platform team to ensure smooth operations.
• Maintain accurate cash handling and balancing records.
• Protect customer information and adhere to bank policies.
• Refer customers to bankers for consultative conversations.

Skills

Cash handling

Customer service

Public interaction

Teamwork

Ethics and integrity

Education

High school diploma/GED

Tools

POS system

Job description

Fifth Third Bank in Bloomfield Hills, MI is seeking a CSR/Teller to deliver exceptional customer service and refer customers to bankers for consultations. You will help maintain accurate cash handling and follow bank policies while protecting customer information.

Responsibilities include processing daily office tasks with the platform team, handling inquiries, resolving issues, and directing complex cases to leadership.