Customer Experience Teller

Fifth Third; Livonia (MI); Hybrid; USD 28,000 - 38,000; Full time

Job summary

Fifth Third Bank in Redford, Michigan is seeking a CSR/Teller to deliver friendly, accurate service and process transactions efficiently. You will refer customers to bankers for consultative conversations, maintain confidentiality, and follow bank policies while supporting daily operations and risk controls.

The role requires cash handling, strong interpersonal skills, and the ability to work with the public in a fast-paced retail banking environment, with opportunities for career growth within

Qualifications

• High school diploma or GED is required.
• Experience handling cash and serving the public is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to follow bank policies and dress code.
• Willingness to refer customers to bankers for specialized help.

Responsibilities

• Deliver excellent customer service and resolve routine questions.
• Perform daily teller responsibilities and cash handling tasks.
• Keep customer information confidential and adhere to privacy policies.
• Refer customers to Bankers and partners for consultative conversations.
• Support daily operations and maintain accuracy in balancing and records.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

Education

High school diploma/GED

Job description

Fifth Third Bank in Redford, Michigan is seeking a CSR/Teller to deliver friendly, accurate service and process transactions efficiently. You will refer customers to bankers for consultative conversations, maintain confidentiality, and follow bank policies while supporting daily operations and risk controls.

The role requires cash handling, strong interpersonal skills, and the ability to work with the public in a fast-paced retail banking environment, with opportunities for career growth within