Bank Teller & Customer Experience Specialist

Fifth Third Bank; Michigan; On-site; USD 32,000 - 38,000; Full time

Job summary

Fifth Third Bank in Clinton Township, Michigan is seeking a Customer Service Representative/Teller to deliver friendly, accurate service at the branch. You will handle cash transactions, assist customers with routine banking needs, and direct complex inquiries to the appropriate partners.

This full-time role emphasizes trust, integrity, and adherence to bank policies, with opportunities to grow within the retail banking network. Strong communication and a courteous demeanor are essential.

Qualifications

• High school diploma or GED required.
• Experience with cash handling and customer interactions.
• Ability to comply with bank policies and procedures.
• Strong communication and problem-solving skills.
• Willingness to adapt to scheduling needs.

Responsibilities

• Provide excellent customer service at the teller window.
• Balance daily cash drawer and resolve discrepancies.
• Refer customers to bankers for consultative conversations.
• Maintain confidentiality of customer information.
• Adhere to bank policies and conduct ethics.

Skills

Cash handling

Customer service

Public interaction

Policies & procedures

Ethical conduct

Scheduling flexibility

Dress code adherence

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank in Clinton Township, Michigan is seeking a Customer Service Representative/Teller to deliver friendly, accurate service at the branch. You will handle cash transactions, assist customers with routine banking needs, and direct complex inquiries to the appropriate partners.

This full-time role emphasizes trust, integrity, and adherence to bank policies, with opportunities to grow within the retail banking network. Strong communication and a courteous demeanor are essential.