Customer Experience Teller – Digital & Branch Banking

M&T Bank Corporation; Delaware; Hybrid; USD 25.000 - 36.000; Teilzeit

Zusammenfassung

M&T Bank Corporation is hiring a part-time Teller in Harrington, DE. The role focuses on delivering branch customer experiences through in-person service, digital demonstrations, and accurate transaction processing.

You will balance cash, handle routine customer service tasks, and support AML/KYC related activities while upholding bank policies and risk controls. Bilingual ability is a plus for branch needs.

Qualifikationen

• High school diploma or GED required.
• At least 6 months of customer service, data entry, or cash handling experience.
• Proven verbal and interpersonal skills.
• Strong organization and time-management abilities.
• Basic internet and computer skills.

Aufgaben

• Assist customers with transactions and balance cash accurately.
• Provide exceptional branch service and greeting, meeting customer needs.
• Educate customers on digital banking options and self-service opportunities.
• Greet customers, manage lobby flow and proactively address needs.
• Process cash, vault, and basic teller-related tasks as needed.
• Document and log customer issues and escalate when appropriate.

Kenntnisse

Customer Service

Cash Handling

Data Entry

Verbal Communication

Interpersonal Skills

Time Management

Organization

Digital Literacy

Ausbildung

High School Diploma or GED

Bilingual based on branch needs

Jobbeschreibung

M&T Bank Corporation is hiring a part-time Teller in Harrington, DE. The role focuses on delivering branch customer experiences through in-person service, digital demonstrations, and accurate transaction processing.

You will balance cash, handle routine customer service tasks, and support AML/KYC related activities while upholding bank policies and risk controls. Bilingual ability is a plus for branch needs.