Customer-Centric Banker | Digital Sales & Solutions

M&T Bank Corporation; Harrington (DE); On-site; USD 53,525,000 - 89,118,000; Full time

Job summary

M&T Bank Corporation in Harrington, DE is seeking a Teller to support branch customers with service, sales and digital engagement. You will educate customers on banking solutions, handle transactions, and refer complex needs to the appropriate partner.

The role emphasizes strong customer service, adherence to compliance, and active participation in lobby management while promoting digital banking channels. On-site position with competitive hourly pay.

Qualifications

• High school diploma or GED required with at least 1 year of proven retail sales, call center, customer service, or telesales experience.
• Strong verbal communication and interpersonal skills required.
• Ability to effectively use internet-based tools and basic banking software.

Responsibilities

• Educate customers and explain Consumer and Business Banking features and benefits.
• Engage customers to use digital capabilities and bank with us.
• Follow the sales process and provide customer-focused advice and guidance.
• Proactively reach out to customers to retain and expand relationships.
• Assist in lobby management and meet customers, scheduling and handling appointments.
• Adhere to AML/BSA/KYC processes and resolve overdrafts as needed.

Skills

Verbal communication

Interpersonal skills

Time management

Organization

Digital literacy

Education

High school diploma or GED

Job description

M&T Bank Corporation in Harrington, DE is seeking a Teller to support branch customers with service, sales and digital engagement. You will educate customers on banking solutions, handle transactions, and refer complex needs to the appropriate partner.

The role emphasizes strong customer service, adherence to compliance, and active participation in lobby management while promoting digital banking channels. On-site position with competitive hourly pay.