Customer Experience Teller - Banking with Purpose

Fifth Third Bank; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Fifth Third Bank in Cincinnati, OH is seeking a dedicated CSR/Teller to deliver exceptional customer service and support daily banking operations. You will handle cash, resolve inquiries, and refer customers to appropriate banking partners for tailored financial solutions.

The role requires strong communication, reliability, and adherence to bank policies, with a focus on trust and confidential handling of customer information. Join our team in a fast-paced, customer-centric environment.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience.
• Ability to interact confidently with the public.
• Follow dress code guidelines.
• Demonstrate sound judgment in decision-making and problem resolution.
• Uphold core values and act with integrity.

Responsibilities

• Provide excellent customer service in daily interactions.
• Refer customers to appropriate partners for consultative conversations.
• Maintain accurate balancing records and resolve outages as needed.
• Handle referrals and document interactions for tracking purposes.
• Adhere to security policies and protect customer information.

Skills

Cash handling

Customer service

Communication

Interpersonal skills

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank in Cincinnati, OH is seeking a dedicated CSR/Teller to deliver exceptional customer service and support daily banking operations. You will handle cash, resolve inquiries, and refer customers to appropriate banking partners for tailored financial solutions.

The role requires strong communication, reliability, and adherence to bank policies, with a focus on trust and confidential handling of customer information. Join our team in a fast-paced, customer-centric environment.