Banking CSR & Teller: Customer Experience Pro

Fifth Third; Richmond (KY); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Fifth Third Bank in Richmond, KY seeks a CSR/Teller to deliver exceptional customer service at the teller window and support daily retail banking operations. You will engage customers, ensure accurate cash handling, and refer clients to appropriate partners for financial solutions.

Ideal candidates bring cash handling experience, strong communication, and a customer-centric approach. This role is based in Richmond with a focus on local clientele and a supportive team environment, offering

Qualifications

• High school diploma or GED required.
• Retail banking experience is a plus.
• Excellent communication and cash handling skills.

Responsibilities

• Provide excellent customer service at the teller window.
• Refer customers to Bankers and business partners for financial solutions.
• Maintain accurate cash balancing and records.
• Handle customer inquiries and resolve issues with professionalism.

Skills

Customer service

Cash handling

Communication

Problem solving

Attention to detail

Teamwork

Education

High school diploma/GED

Job description

Fifth Third Bank in Richmond, KY seeks a CSR/Teller to deliver exceptional customer service at the teller window and support daily retail banking operations. You will engage customers, ensure accurate cash handling, and refer clients to appropriate partners for financial solutions.

Ideal candidates bring cash handling experience, strong communication, and a customer-centric approach. This role is based in Richmond with a focus on local clientele and a supportive team environment, offering