Customer Experience Teller

Fifth Third; Bloomfield Hills (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank, National Association, Bloomfield Hills, MI, is seeking a customer-focused CSR/Teller to support daily operations and assist customers with their financial needs. You will handle cash, process inquiries, and refer customers to bankers for consultative conversations in a fast-paced retail environment.

The role emphasizes teamwork, strict adherence to policies, and maintaining confidentiality while delivering excellent service to clients and colleagues alike.

Qualifications

• High school diploma or GED required.
• Experience with cash handling and customer service preferred.
• Able to interact confidently with the public.
• Flexible scheduling and strong judgment to meet policies.

Responsibilities

• Provide excellent customer service and refer to bankers as needed.
• Maintain accurate cash handling and daily balancing per policy.
• Assist with retail product knowledge and referrals to specialists.
• Follow risk and ethics policies and maintain confidentiality.

Skills

Customer service

Cash handling

Communication

Public interaction

Education

High school diploma/GED

Job description

Fifth Third Bank, National Association, Bloomfield Hills, MI, is seeking a customer-focused CSR/Teller to support daily operations and assist customers with their financial needs. You will handle cash, process inquiries, and refer customers to bankers for consultative conversations in a fast-paced retail environment.

The role emphasizes teamwork, strict adherence to policies, and maintaining confidentiality while delivering excellent service to clients and colleagues alike.