Banking Customer Care & Teller Specialist

Fifth Third Bank; MIDDLETOWN (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Middletown, OH seeks a CSR/Teller to deliver excellent service for daily transactions and inquiries. You will help customers with account needs, maintain confidentiality, and refer to partners for additional products with a focus on accuracy and compliance.

Strong communication, cash-handling skills, and teamwork are essential. This on-site role offers a path within a growing retail banking team and requires flexibility in scheduling.

Qualifications

• Experience handling cash and accurate balancing is preferred.
• Ability to interact professionally with customers in person and over the phone.
• Strong written and verbal communication skills.
• Willingness to engage in teamwork and adapt to scheduling needs.

Responsibilities

• Provide excellent customer care for daily transactions and inquiries.
• Refer customers to appropriate partners for products and services.
• Maintain confidentiality and adhere to bank policies and risk practices.
• Handle office duties and assist with day-to-day operations as needed.

Skills

Cash handling

Customer service

Communication

Teamwork

Flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in Middletown, OH seeks a CSR/Teller to deliver excellent service for daily transactions and inquiries. You will help customers with account needs, maintain confidentiality, and refer to partners for additional products with a focus on accuracy and compliance.

Strong communication, cash-handling skills, and teamwork are essential. This on-site role offers a path within a growing retail banking team and requires flexibility in scheduling.