Part-Time Banking Teller & Customer Care Pro

Fifth Third; Dayton (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Fifth Third Bank in Dayton, OH is seeking a part-time CSR/Teller to deliver exceptional customer service and support daily banking operations. The role involves cash handling, referrals to bankers, and adherence to bank policies, with a flexible schedule and a focus on confidentiality and integrity.

The position emphasizes accurate balancing, teamwork, and the ability to address customer questions promptly. It offers an opportunity to grow within a customer-centric banking environment in Dayton.

Qualifications

• High school diploma or GED required.
• Work involves extensive cash handling.
• Public interaction with customers; adhere to dress code guidelines.
• Ability to interact comfortably and confidently with the public.
• Knowledge of retail bank policies and procedures for essential duties.
• Ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
• Demonstrate Fifth Third core values: teamwork, accountability, respect & inclusion, integrity.
• Scheduling flexibility is required.

Responsibilities

• Deepen customer relationships with genuine care and guide them to financial solutions.
• Provide timely follow-up to customer questions and address issues.
• Maintain clear, responsive communication with customers and colleagues.
• Keep customer information confidential and handle data responsibly.
• Follow Fifth Third's Code of Business Conduct and related policies.
• Perform daily office responsibilities with the platform team to ensure smooth operations.
• Maintain balancing records and address outages or discrepancies as needed.
• Stay up-to-date on bank policies and procedures.

Skills

Cash handling

Public interaction

Policy knowledge

Dress code adherence

Initiative & judgment

Education

High school diploma or GED

Job description

Fifth Third Bank in Dayton, OH is seeking a part-time CSR/Teller to deliver exceptional customer service and support daily banking operations. The role involves cash handling, referrals to bankers, and adherence to bank policies, with a flexible schedule and a focus on confidentiality and integrity.

The position emphasizes accurate balancing, teamwork, and the ability to address customer questions promptly. It offers an opportunity to grow within a customer-centric banking environment in Dayton.