Customer-Centric CSR & Teller with Flexible Scheduling

Fifth Third; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Cincinnati, OH is seeking a CSR/Teller in a full-time role. You will deliver outstanding customer service, handle cash, and support daily branch operations while protecting customer information and following bank policies.

The position emphasizes accurate referrals to bankers for tailored financial solutions. You will engage with customers to understand needs, maintain professional conduct, and contribute to a positive banking experience in a fast-paced retail setting.

Qualifications

• High school diploma or GED required.
• Must have the ability to interact comfortably with the public.
• Experience with cash handling and retail policies preferred.
• Strong communication and problem-solving skills.
• Demonstrates integrity and customer-focused service.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to the appropriate business partner.
• Perform daily office responsibilities and maintain accurate balancing records.
• Handle customer questions and issues with timely follow-up.
• Keep customer information confidential and adhere to policies and procedures.
• Refer customers to bankers and partners for consultative conversations.

Skills

Customer service

Cash handling

Public interaction

Problem solving

Teamwork

Education

High school diploma/GED

Job description

Fifth Third Bank in Cincinnati, OH is seeking a CSR/Teller in a full-time role. You will deliver outstanding customer service, handle cash, and support daily branch operations while protecting customer information and following bank policies.

The position emphasizes accurate referrals to bankers for tailored financial solutions. You will engage with customers to understand needs, maintain professional conduct, and contribute to a positive banking experience in a fast-paced retail setting.