Customer Care Teller & Referrals Champion

Fifth Third Bank; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Cincinnati, OH is seeking a CSR/Teller to deliver first-class service in daily transactions and inquiries. You will reference customers to the right partners and maintain accuracy in cash handling while upholding bank policies and confidentiality.

This full-time role emphasizes building trust with clients, handling referrals, and supporting branch operations. The successful candidate will communicate clearly, work well in a team, and adapt to changing customer needs in a

Qualifications

• Cash handling experience is required.
• Strong customer service orientation.
• Professional appearance and communication.
• Ability to read, write, and interact with customers confidently.
• Teamwork and initiative in a busy retail environment.

Responsibilities

• Provide excellent customer care for daily transactions and inquiries.
• Refer customers to partners for products and services as appropriate.
• Handle referrals and maintain confidentiality.
• Support office operations and balance records per policy.

Skills

Cash handling

Customer service

Professional image

Communication skills

Teamwork

Initiative

Education

High school diploma/GED

Job description

Fifth Third Bank in Cincinnati, OH is seeking a CSR/Teller to deliver first-class service in daily transactions and inquiries. You will reference customers to the right partners and maintain accuracy in cash handling while upholding bank policies and confidentiality.

This full-time role emphasizes building trust with clients, handling referrals, and supporting branch operations. The successful candidate will communicate clearly, work well in a team, and adapt to changing customer needs in a