Customer Experience & Team Leadership Manager

Meijer; Louisville (KY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a store leadership professional to oversee daily operations, drive sales, and coach a diverse team across departments. You will manage staffing, training, and performance, ensuring exceptional customer service and adherence to company standards.

The role emphasizes P&L responsibility, loss prevention, and maintaining a safe, welcoming store environment while meeting prime shopping hours and product presentation goals.

Qualifications

• Proven ability to lead store teams and provide clear direction.
• Strong communication and customer service skills are essential.
• Experience staffing, hiring, and performance coaching.
• Ability to analyze and act on store performance data.

Responsibilities

• Plan, direct and supervise day-to-day store operations.
• Mentor and coach team members to improve service and sales.
• Oversee staffing, selection, and promotion decisions.
• Maintain store appearance and adherence to company standards.
• Ensure safety and training compliance.
• Foster a positive Meijer image through courteous service.

Skills

Communication

Leadership

Staffing & Hiring

Customer Service

Staff Training

Education

High school diploma or equivalent

Job description

Meijer is seeking a store leadership professional to oversee daily operations, drive sales, and coach a diverse team across departments. You will manage staffing, training, and performance, ensuring exceptional customer service and adherence to company standards.

The role emphasizes P&L responsibility, loss prevention, and maintaining a safe, welcoming store environment while meeting prime shopping hours and product presentation goals.