Service Team Leader: Lead, Develop & Delight Customers

Meijer Inc.; Auburn Hills (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a store leadership professional to oversee staffing, hiring, and operational excellence across departments. You will model exceptional customer service and mentor team members to meet sales goals while maintaining Meijer standards.

Responsibilities include managing P&L, controlling shrink, training staff, scheduling, and promoting a safe work environment. Rotational assignments within store areas and career development are encouraged.

Qualifications

• Staffing and hiring to meet department needs.
• Ability to communicate clearly to team members.
• Resolve conflicts and address root causes.
• Lead and mentor the team to exceed sales goals.
• Track and apply training requirements and safety standards.
• Demonstrate strong customer service and product knowledge.

Responsibilities

• Provide courteous, friendly, and efficient service to customers and team members.
• Staff, select, and hire to meet staffing needs.
• Promote career paths and development for team members.
• Document disciplinary actions and advise on discharge decisions.
• Manage P&L, achieve sales, and control shrink.
• Model exceptional, fast, friendly service and lead by example.

Skills

Staffing management

Customer service

Leadership

Communication

Conflict resolution

Multitasking

Sales-oriented

Education

High school diploma

Job description

Meijer is seeking a store leadership professional to oversee staffing, hiring, and operational excellence across departments. You will model exceptional customer service and mentor team members to meet sales goals while maintaining Meijer standards.

Responsibilities include managing P&L, controlling shrink, training staff, scheduling, and promoting a safe work environment. Rotational assignments within store areas and career development are encouraged.