Customer Experience Team Lead – Front End & Loyalty

The TJX Companies, Inc.; Broken Arrow (OK); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/Dental/Vision

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx in Broken Arrow, OK to lead a front-of-store team and deliver an excellent customer experience.

You’ll supervise Associates, model service standards, and promote loyalty programs while maintaining a clean, welcoming store environment. Ideal candidates have 1 year of retail and 6 months of leadership experience, strong merchandising knowledge, and the ability to multi-task with effective communication.

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Strong merchandising knowledge
• Excellent communication and organizational skills
• Ability to multi-task under pressure

Responsibilities

• Promote an excellent customer experience and lead front-of-store team
• Oversee Associates and POS coverage, schedule breaks
• Promote loyalty programs and store policies
• Maintain a clean, organized store and safe environment
• Mentor Associates on front-end principles and customer service

Skills

Retail experience

Leadership

Job description

The TJX Companies, Inc. is hiring at TJ Maxx in Broken Arrow, OK to lead a front-of-store team and deliver an excellent customer experience.

You’ll supervise Associates, model service standards, and promote loyalty programs while maintaining a clean, welcoming store environment. Ideal candidates have 1 year of retail and 6 months of leadership experience, strong merchandising knowledge, and the ability to multi-task with effective communication.