Customer Experience Lead & Front-End Coach

The TJX Companies, Inc.; Town of Texas (WI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

Child care discounts

Health insurance

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx location in Texas. The role focuses on delivering an exceptional customer experience, supervising front-of-store teams, and promoting loyalty programs.

You will train and coach Associates, schedule registers, and maintain a clean, safe store environment. We seek candidates with retail exposure and leadership experience, strong communication, multitasking capability, and teamwork.

Qualifications

• 1 year retail experience and at least 6 months in a leadership role.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and train others.

Responsibilities

• Promote an excellent customer experience at front of store.
• Lead and mentor Associates on front-end principles.
• Manage POS coverage, assign registers, and coordinate breaks.
• Ensure adherence to labor laws, policies, and procedures.
• Support loyalty programs and safety practices.

Skills

Customer service

Communication

Leadership

Teamwork

Training others

Job description

The TJX Companies, Inc. is hiring at TJ Maxx location in Texas. The role focuses on delivering an exceptional customer experience, supervising front-of-store teams, and promoting loyalty programs.

You will train and coach Associates, schedule registers, and maintain a clean, safe store environment. We seek candidates with retail exposure and leadership experience, strong communication, multitasking capability, and teamwork.