Customer Experience Lead - Front End & Training

The TJX Companies, Inc.; Lenexa (KS); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health Insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a front-end leader at TJ Maxx in Lenexa to supervise Associates, ensure excellent customer service, and promote loyalty programs. You will model outstanding service, train staff, manage POS coverage, and maintain store standards and safety.

Requirements include 1 year of retail experience with 6 months in a leadership role, strong merchandising sense, and the ability to multi-task in a fast-paced environment. Competitive pay and benefits apply.

Qualifications

• Strong merchandising knowledge and ability to multi-task.
• Excellent communication and organizational skills with attention to detail.
• Ability to train and mentor Associates on front-end principles.

Responsibilities

• Create positive customer experience and supervise front-of-store operations.
• Promote loyalty programs and handle POS coverage and breaks.
• Train, coach, and develop Associates; ensure store standards and safety.

Skills

Merchandising techniques

Multi-tasking

Communication

Organizational skills

Training others

Leadership experience (retail)

Job description

The TJX Companies, Inc. is seeking a front-end leader at TJ Maxx in Lenexa to supervise Associates, ensure excellent customer service, and promote loyalty programs. You will model outstanding service, train staff, manage POS coverage, and maintain store standards and safety.

Requirements include 1 year of retail experience with 6 months in a leadership role, strong merchandising sense, and the ability to multi-task in a fast-paced environment. Competitive pay and benefits apply.