Customer Experience & Support Specialist

MCI Careers; South Dakota; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Paid Training

Fun, Engaging Work Environment

Job summary

MCI Careers is hiring for a Customer Service position in South Dakota. The role involves engaging with customers to resolve issues and promote products, requiring strong communication and organizational skills. Key qualifications include a high school diploma and the ability to multitask effectively. MCI offers benefits like paid time off, health benefits, and opportunities for career growth, creating an engaging and supportive work environment.

Qualifications

• Must be 18 years of age or older.
• Strong typing skills (20+ words a minute).
• Basic understanding of Windows operating system.

Responsibilities

• Listen to customers and resolve issues.
• Utilize systems to complete account tasks.
• Recognize sales opportunities and upgrade services.

Skills

Organizational skills

Verbal communication

Written communication

Customer service orientation

Problem-solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI Careers is hiring for a Customer Service position in South Dakota. The role involves engaging with customers to resolve issues and promote products, requiring strong communication and organizational skills. Key qualifications include a high school diploma and the ability to multitask effectively. MCI offers benefits like paid time off, health benefits, and opportunities for career growth, creating an engaging and supportive work environment.