Remote Customer Support & Sales Specialist

MCI Careers; North Carolina; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Incentives & Rewards

Retirement Savings

Job summary

MCI Careers in North Carolina is seeking motivated individuals for a customer service position focused on resolving customer issues and selling products. Candidates must be at least 18 years old and possess strong communication and organizational skills. The role supports customer interactions across the USA and requires quick problem-solving abilities. MCI offers competitive compensation, benefits including health coverage and paid time off, and a supportive work environment that encourages growth and development.

Qualifications

• Must be 18 years or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with regular attendance.

Responsibilities

• Listen to customers and resolve issues.
• Utilize systems for account management tasks.
• Explain products and processes to customers.

Skills

Organizational skills

Communication skills

Customer service orientation

Problem solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers in North Carolina is seeking motivated individuals for a customer service position focused on resolving customer issues and selling products. Candidates must be at least 18 years old and possess strong communication and organizational skills. The role supports customer interactions across the USA and requires quick problem-solving abilities. MCI offers competitive compensation, benefits including health coverage and paid time off, and a supportive work environment that encourages growth and development.