Customer Experience Supervisor - 4-Day Week Option

Talentify; Clarksville (IN); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Employee Stock Ownership Plan (ESOP)

401(k) with matching

Job summary

Wawa, Inc. in Clarksville, Indiana, is seeking a Customer Service Supervisor to lead store teams, deliver exceptional customer service, and support daily operations. You will train associates, supervise shifts, and ensure adherence to store policies.

This role requires 18+ years old, a high school diploma or GED, and flexible weekend/holiday availability. Supervisory experience in retail or food service is a plus, with a strong focus on customer relations and safety.

Qualifications

• Must have a High School Diploma or GED.
• Must be 18+ years old with reliable transportation.
• Flexible availability to work various shifts, including weekends and holidays.
• Supervisory experience, ideally in retail or food service, is a plus.
• Strong customer service, relationship-building and communication skills.

Responsibilities

• Deliver outstanding customer service and resolve inquiries promptly.
• Support and collaborate with leadership to achieve store goals in sales, expenses, Associate retention and training.
• Lead, motivate, and train Associates to drive sales and performance during shift.
• Ensure consistent execution of customer service programs, policies, and store technology components.
• Manage cash processes, inventory, vendor check-ins, and store safety.
• Maintain accurate inventory by performing regular cycle counts and smart ordering to maximize sales.

Skills

Customer service

Communication

Leadership

Education

High School Diploma or GED

Job description

Wawa, Inc. in Clarksville, Indiana, is seeking a Customer Service Supervisor to lead store teams, deliver exceptional customer service, and support daily operations. You will train associates, supervise shifts, and ensure adherence to store policies.

This role requires 18+ years old, a high school diploma or GED, and flexible weekend/holiday availability. Supervisory experience in retail or food service is a plus, with a strong focus on customer relations and safety.