Customer Service Supervisor — 4-Day Week Option

Wawa, Inc.; Williston (FL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Parental leave

Job summary

Wawa, Inc. in Williston, FL is seeking a Customer Service Supervisor to lead store operations, deliver exceptional service, and maintain a safe, stocked environment. You will work with peers and leaders to hit sales goals and keep the store running smoothly.

The role requires a High School Diploma or GED, 18+ years old, and flexible weekend/holiday availability with supervisory experience in retail or food service. Wawa offers comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or GED required.
• Must be 18+ years old with reliable transportation.
• Flexible availability to work various shifts, including weekends and holidays.
• Supervisory experience in retail or food service preferred.
• Strong customer service and communication skills required.

Responsibilities

• Deliver outstanding customer service and promptly resolve inquiries.
• Support leadership to achieve store goals in sales, expenses, retention and training.
• Lead, motivate, and train Associates to drive sales and performance during shifts.
• Ensure consistent execution of customer service programs, policies, and store technology components.
• Manage cash processes, inventory, vendor check-ins, and store safety.
• Maintain accurate inventory through regular cycle counts and smart ordering.

Skills

Customer service

Leadership

Communication

Team training

Education

High School Diploma or GED

Job description

Wawa, Inc. in Williston, FL is seeking a Customer Service Supervisor to lead store operations, deliver exceptional service, and maintain a safe, stocked environment. You will work with peers and leaders to hit sales goals and keep the store running smoothly.

The role requires a High School Diploma or GED, 18+ years old, and flexible weekend/holiday availability with supervisory experience in retail or food service. Wawa offers comprehensive benefits and growth opportunities.