Customer Experience & Store Ops Lead

Five Below Inc; Buena Park (CA); On-site; USD 23,000 - 28,000; Part time

Job summary

Five Below Inc. is seeking a Store Leader At Five Below in Buena Park to ensure top-notch customer service, supervise associates, and manage daily store operations. The role involves training staff, overseeing merchandise flow, and maintaining a welcoming checkout experience.

The position requires a high school diploma or equivalent, with college experience preferred, and emphasizes flexibility, teamwork, and strong communication in a fast-paced retail environment.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Creative thinking to solve problems and improve service.
• Ability to maintain composure under pressure while handling store operations.

Responsibilities

• Wowing the customer through personal contact and service.
• Train crew on BEST customer service and checkout experience.
• Oversee daily activities of store associates and ensure service quality.
• Assist with receiving, unpacking and stocking to keep floor ready.

Skills

Communication skills

Multi-tasking

Creativity

Staying composed under pressure

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below Inc. is seeking a Store Leader At Five Below in Buena Park to ensure top-notch customer service, supervise associates, and manage daily store operations. The role involves training staff, overseeing merchandise flow, and maintaining a welcoming checkout experience.

The position requires a high school diploma or equivalent, with college experience preferred, and emphasizes flexibility, teamwork, and strong communication in a fast-paced retail environment.