Customer Experience Specialist: Vehicle Buying & Appraisals

CarMax Business Services; Fort Wayne (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

CarMax Business Services seeks a Customer Specialist in Fort Wayne, Indiana. This role entails providing exceptional customer service, guiding customers through the buying and selling process, and performing vehicle assessments. Ideal candidates will possess a high school diploma or equivalent, communication skills, and experience in sales or customer service. You will thrive in a fast-paced environment, requiring the ability to manage multiple tasks. CarMax offers competitive opportunities for professional growth.

Qualifications

• Demonstrate exceptional communication skills.
• Display confidence in self and the product.
• Perform multiple duties in a fast-paced environment.

Responsibilities

• Guide customers throughout their buying and selling process.
• Conduct vehicle condition assessments for appraisals.
• Manage various administrative duties including transaction paperwork.

Skills

Exceptional communication skills

Ability to build and maintain relationships

Attention to detail

Team behaviors like integrity and respect

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services seeks a Customer Specialist in Fort Wayne, Indiana. This role entails providing exceptional customer service, guiding customers through the buying and selling process, and performing vehicle assessments. Ideal candidates will possess a high school diploma or equivalent, communication skills, and experience in sales or customer service. You will thrive in a fast-paced environment, requiring the ability to manage multiple tasks. CarMax offers competitive opportunities for professional growth.