Customer Experience Specialist

CarMax Business Services; Town of Easton (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Career growth opportunities

Commitment to training and diversity

Recognition as a top employer

Job summary

CarMax Business Services is looking for a Customer Specialist in Easton, Wisconsin. In this role, you will provide exceptional customer service by guiding customers through the car buying and selling process. Responsibilities include conducting vehicle assessments, managing appraisals, and performing administrative duties. Ideal candidates will demonstrate strong communication skills, have retail sales experience, and knowledge of Microsoft Office Suite. CarMax is committed to supporting your career growth in a high-energy, team-oriented environment.

Qualifications

• Sales and customer service experience, preferably in retail.
• Valid Driver’s License is required.
• Ability to perform multiple duties in a fast-paced working environment.

Responsibilities

• Guide customers during their car buying and selling journey.
• Conduct vehicle condition assessments and manage appraisals.
• Perform cosmetic inspections and ensure quality standards.

Skills

Exceptional communication skills

Building and maintaining strong relationships

Detail-oriented

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is looking for a Customer Specialist in Easton, Wisconsin. In this role, you will provide exceptional customer service by guiding customers through the car buying and selling process. Responsibilities include conducting vehicle assessments, managing appraisals, and performing administrative duties. Ideal candidates will demonstrate strong communication skills, have retail sales experience, and knowledge of Microsoft Office Suite. CarMax is committed to supporting your career growth in a high-energy, team-oriented environment.